Privacy Policy

Introduction

Bright Mission Recovery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect information about you in various ways, including:

• Personal Information: Name, email address, phone number, and other contact information you provide when contacting us or filling out forms.
• Health Information: Information related to your health or treatment needs that you voluntarily provide during the admissions process.
• Insurance Information: Insurance provider details, member ID, and related information for verification purposes.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process admissions and verify insurance coverage
• Provide treatment services and coordinate care
• Improve our website and services
• Send administrative information, such as updates to our policies
• Comply with legal obligations and protect our rights

HIPAA Compliance

As a healthcare provider, Bright Mission Recovery complies with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict confidentiality of all protected health information (PHI) and implement appropriate administrative, physical, and technical safeguards to protect your health information. Your health information will only be used or disclosed as permitted by law and in accordance with our Notice of Privacy Practices.

42 CFR Part 2 Compliance

As a substance use disorder treatment facility, we also comply with 42 CFR Part 2, which provides additional protections for patient records related to substance use disorder treatment. These records are confidential and may not be disclosed without your written consent, except as permitted by federal law.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Your Consent: When you have given us permission to share your information
• Service Providers: With trusted third parties who assist us in operating our website or conducting our business
• Legal Requirements: When required by law or to protect our rights and safety
• Healthcare Operations: As permitted under HIPAA for treatment, payment, and healthcare operations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of certain uses of your information
• The right to receive a copy of your health records

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: